Shipping and Returns

Shipping 

Canada

Orders for Canadian customers normally ship within 5-14 business days of the order is placed. Shipping to Eastern Provinces takes about 5-10 business days and shipping to Western provinces can take 7-14 business days.

USA

Orders to US customers generally take 5-10 business days once shipped within the USA.

Currently, US and international orders are shipped on Mondays, Wednesdays and Fridays from within the USA.

All orders shipped domestically within the US will have a tracking number that can be tracked with USPS.

International

International orders generally take 10-15 business days but may be delayed by the customs of your country

International or wholesale orders may be subject to customs fees or duties of your country. Unfortunately, Gudrun Clothing does not cover these fees so please contact us if you have concerns regarding your order.
International orders will not have a tracking number due to the fact that they are untraceable once they leave the USA.

Returns 

Gudrun Clothing, Suite 3 - 1178 Welch Street, North Vancouver, British Columbia CA V7P 1B2.
Please read the following return policy:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
Gift cards are non-returnable
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at gudrunanne@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at gudrunanne@gmail.com and send your item to:
Gudrun Clothing, Suite 3 - 1178 Welch Street, North Vancouver, British Columbia CA V7P 1B2.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to:
Gudrun Clothing, Suite 3 - 1178 Welch Street, North Vancouver, British Columbia CA V7P 1B2
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Sizing Guides

Sizing Guide for Tops, Shorts, Leggings, Skirts and Dresses:

Size Guide

 Sizing Guide for Kimonos:

 

 Sizing Guide for Scarves:

Scarf Size Guide

 Sizing Guide for Beanie Hats:

Beanie Hat Sizing guide

Sizing guide for Headbands:

One size fits most! 😊